Q: I provide customer service for my company and lately have been having problems with angry customers. They get abusive, but our management doesn’t support us. How can I deal with this? I don’t want to leave this job. —Janea … Continue reading
Posted in Reading
Tagged active listening, advocating, angry customers, belittle, customer service, disrespect, employeer, employment, humiliate, mindfulness, problem solving, respect, self-reflecting…
You give a gift and the recipient doesn’t thank you. What would you do in the situation? Three ways to handle it : That’s easy: Don’t give another one! -Jack Marshall This, is to me, is one of the most … Continue reading
Posted in Charity, Reading
Tagged compassion, Culture, economy, gift ideas, giving, gratitude, happiness, hope, humor, joy, kindness, life, lifestyle, love, pay it forward, problem solving, realationships, thankful, What would you do ?