Tag Archives: customer service

Frequent Diners

My husband and I usually have breakfast several times a week at a local coffee shop. Over the years, we have become friendly with several of the waitresses. At this time, there are two women that we would like to … Continue reading

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Kindness from Strangers

RAVE to the table next to us at a local restaurant. While celebrating my 80th with my family, the table next to us treated me to a glass of Champagne. How cute is that? Thank you! RAVE to the man who pulled … Continue reading

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Real Life Rants

RANT to cherry prices. I was in a supermarket in the Colorado Springs, Colorado, area where Washington state red cherries were being sold at $2.79 per pound. I flew back to Seattle the next day and stopped at a supermarket owned … Continue reading

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Build an On-Ramp

Superfans aren’t created; they’re cultivated. “Give people little, easy ways to participate, and then you gradually get them further and further up the curve,” Barnett says. Little Spoon, for example, launched an online platform called “Is This Normal?,” where parents can get … Continue reading

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Real Life Rants

RANT to the family who chose a line at Dick’s, sent a kid to the other line and then moved the whole family over at the last minute. Pick a line and stick with it! You are training your kids to … Continue reading

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