Tag Archives: customer service

Etiquette Lesson : Name Edition

Notice someone’s name tag and use it to address him or her is a sign of respect.

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Angry People

Q: I provide customer service for my company and lately have been having problems with angry customers. They get abusive, but our management doesn’t support us. How can I deal with this? I don’t want to leave this job. —Janea … Continue reading

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Reveal Your Vision

Introduces what’s called a minimum viable product (MVP) to test your concept. Don’t worry about perfection- launch a protype or a simple website, then solicit feedback, or use the MVP to sell the idea to investors. “Most people need to … Continue reading

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Customer Service

Comical Explanation

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Tipping

Comical Explanation

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