Tag Archives: customer service
Notice someone’s name tag and use it to address him or her is a sign of respect.
Q: I provide customer service for my company and lately have been having problems with angry customers. They get abusive, but our management doesn’t support us. How can I deal with this? I don’t want to leave this job. —Janea … Continue reading
Introduces what’s called a minimum viable product (MVP) to test your concept. Don’t worry about perfection- launch a protype or a simple website, then solicit feedback, or use the MVP to sell the idea to investors. “Most people need to … Continue reading