Tag Archives: customer service

Privilege of Travel

Travel is an enormous privilege. As a writer and a professor, I get to move through the world in a way that was out of reach for my ancestors and is still out of reach for many people. I’m grateful … Continue reading

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Kindness: Take Your Time

Take your time. I’m not in a rush.” This one is great for the grocery store, the takeout burrito restaurant, or anywhere else that involves really tired people trying their best, even as they fumble and flail. For example, the … Continue reading

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Little Act o Kindness

RAVE to the ferry captain who stopped the ferry to protect the pod of orcas on the Bainbridge crossing. How lucky are we to live in a place where we coexist with such amazing creatures? Way to protect the pod! RAVE to the … Continue reading

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Real Life Rants

I love the rave section in my paper. It’s the first section I read, but sometimes a rant isn’t a bad thing. So, let’s rant, but me first. Reading the headline in the NYT times The Restaurant QR-Code Menu Is Being Shown the … Continue reading

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Tipping Mania Has Become Overwhelming

“My tip depends on how much of a service the worker has provided for me. For example, if I got to a self-serve frozen yogurt place and the cashier spins the iPad around for me to tip, they aren’t getting anything. … Continue reading

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