Tag Archives: customer service
Real Life Rants
RANT to the ice cream store server who refused to give my husband a glass of water when he clearly had something caught in his throat. “But it’s the rule,” is the excuse we got. It took my bellowing out, “But he’s choking!” … Continue reading
Staffing
Problem with a skeleton crew you lose one bone and the whole thing falls apart Positively Purging-I welcome your feedbacks in the comments and your likes and passing the real life wisdom on to others as I embark on this … Continue reading
How Much Should You Tip ?
Now that we use credit cards to pay for coffees and ice cream cones, I’ve gotten used to seeing payment screens that show tip options. I consider these tips income transfers (from me to workers) rather than gratuities for services … Continue reading
Sale
Comical Explanation
Who is Listening to You?
Who is listening to you? How many people respect you?” Kenneth Chenault applied a similar method toward listening to American Express customers, often organizing impromptu listening tours and engaging with customer service teams to better understand the quality of service … Continue reading
