Tag Archives: customer service

Instacart shoppers

Posted on June 10, 2021 by msw blog

Reading this Instacart shoppers say they face unforgiving metrics: ‘It’s a very easy job to lose’ I am reminded of a post I wrote a few years ago about metrics. You can read it here. This story about Instacart made … Continue reading →

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Unplug

Posted on May 21, 2021 by msw blog

Comical Explanation

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Customer Service

Posted on March 31, 2021 by msw blog
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Word of the Day

Posted on March 18, 2021 by msw blog

Kind Washing : it’s when an organization spends more time and money on marketing itself as a empathetic then it does on minimizing practices the alienate or take advantage of employees and consumers. And in a strange way, the word … Continue reading →

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The Takeout Patron’s Pledge –

Posted on February 24, 2021 by msw blog

I do hereby solemnly swear:that I will not look down on truncated to-go menus, but rather regard them as a sensible way to optimize goodness;that I will avoid ordering hot sandwiches with lettuce on them because that’s just not going … Continue reading →

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