Tag Archives: customer service
Instacart shoppers
Reading this Instacart shoppers say they face unforgiving metrics: ‘It’s a very easy job to lose’ I am reminded of a post I wrote a few years ago about metrics. You can read it here. This story about Instacart made … Continue reading
Unplug
Comical Explanation
Posted in Reflections
Tagged business, cell phone, Comical Explanation, computer, customer service, lost, problem, problem solving, Technology, unplug
4 Comments
Word of the Day
Kind Washing : it’s when an organization spends more time and money on marketing itself as a empathetic then it does on minimizing practices the alienate or take advantage of employees and consumers. And in a strange way, the word … Continue reading
Posted in Reflections
Tagged action, corporate, customer service, Empathy, employment, Eric Solomon, image, Kind Washing, kindness, marketing, money, money management, responsibility, stand up, time, word of the day
2 Comments