Tag Archives: customer service
Kindness from Strangers
RAVE to the table next to us at a local restaurant. While celebrating my 80th with my family, the table next to us treated me to a glass of Champagne. How cute is that? Thank you! RAVE to the man who pulled … Continue reading
Real Life Rants
RANT to cherry prices. I was in a supermarket in the Colorado Springs, Colorado, area where Washington state red cherries were being sold at $2.79 per pound. I flew back to Seattle the next day and stopped at a supermarket owned … Continue reading
Build an On-Ramp
Superfans aren’t created; they’re cultivated. “Give people little, easy ways to participate, and then you gradually get them further and further up the curve,” Barnett says. Little Spoon, for example, launched an online platform called “Is This Normal?,” where parents can get … Continue reading
Real Life Rants
RANT to the family who chose a line at Dick’s, sent a kid to the other line and then moved the whole family over at the last minute. Pick a line and stick with it! You are training your kids to … Continue reading
RAVE -Little Acts of Thoughtfulness
RAVE to the lady from Redmond who gave me the extra money to buy two prints at a garage sale! She hugged me and said, “Don’t you think we need more people like this in the world?!” RAVE to 5-year-old Nicole at our … Continue reading
Real Life of an MSW 