Tag Archives: advocating

Therapeutic Word of the Day

In therapy, I learned a term that stuck with me: flooded. When someone is yelling and attacking you or misinterpreting you, you are allowed to say “Stop, I’m flooded. I can’t hear you anymore. Your words aren’t landing.” It means … Continue reading

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This is America

The title alone, grabbed my attention Millions of Americans risk losing power and water as unpaid utility bills pile up and made me cringe.  What kind of world do we live in when a company shuts off one’s utility during a … Continue reading

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Angry People

Q: I provide customer service for my company and lately have been having problems with angry customers. They get abusive, but our management doesn’t support us. How can I deal with this? I don’t want to leave this job. —Janea … Continue reading

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Boundaries & Advocating

Students description of the major focus of learning this quarter:  During one of our bi-weekly meetings I asked _________ if it would it be okay if I purchased a small gift for some of the residents who would be turning … Continue reading

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Opportunity for Discussion

If you want to fight on your child’s behalf for something that goes against school board policy, the answer is going to be no 100 percent of the time. But if you’re advocating a better process that impacts your child … Continue reading

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