Tag Archives: insight

Hello, Old Friend

Grief was that relative I heard stories about. I knew her in the way I knew Uncle Gerald, someone I never met but learned so much about. Then my husband died, and there Grief was, shaking my hand. I offered … Continue reading

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Love

There is love in holding. And there is love in letting go -Elizabeth Berg Positively Purging-I welcome your feedbacks in the comments and your likes and passing the real life wisdom on to others as I embark on this new … Continue reading

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Conformity

The reward for conformity is everyone likes you but yourself. Rita Mae Brown Positively Purging-I welcome your feedbacks in the comments and your likes and passing the real life wisdom on to others as I embark on this new venture … Continue reading

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Who is Listening to You?

Who is listening to you? How many people respect you?” Kenneth Chenault applied a similar method toward listening to American Express customers, often organizing impromptu listening tours and engaging with customer service teams to better understand the quality of service … Continue reading

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Active Listening

Carl Rogers and Richard Farson coined the term active listening in 1957, writing that “active listening is an important way to bring about changes in people…[it] brings about changes in peoples’ attitudes toward themselves and others; it also brings about changes in … Continue reading

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