Tag Archives: insight
Love
There is love in holding. And there is love in letting go -Elizabeth Berg Positively Purging-I welcome your feedbacks in the comments and your likes and passing the real life wisdom on to others as I embark on this new … Continue reading
Conformity
The reward for conformity is everyone likes you but yourself. Rita Mae Brown Positively Purging-I welcome your feedbacks in the comments and your likes and passing the real life wisdom on to others as I embark on this new venture … Continue reading
Who is Listening to You?
Who is listening to you? How many people respect you?” Kenneth Chenault applied a similar method toward listening to American Express customers, often organizing impromptu listening tours and engaging with customer service teams to better understand the quality of service … Continue reading
Active Listening
Carl Rogers and Richard Farson coined the term active listening in 1957, writing that “active listening is an important way to bring about changes in people…[it] brings about changes in peoples’ attitudes toward themselves and others; it also brings about changes in … Continue reading